Effective Date: 05-05-2025

Who We Are

pieducation.org.uk operates an online platform that connects tutors with students. Your privacy is important to us, and we are fully committed to protecting your personal data.

This policy outlines what information we collect, how we use it, your rights, and how you can exercise them.

Types of Information We Collect

Personal Information

“Personal Information” refers to any data that identifies you as an individual. This includes, but is not limited to:

• Full name and title

• Email address

• Phone number

• Physical address

• Date of birth

• Profile photos

• Payment or bank details (where applicable)

Depending on your role (e.g., service provider, customer), we may also collect:

• Service details (e.g., subjects taught, availability, qualifications)

• Communication history on our platform

• Uploaded documents (e.g., ID, proof of address)

• Customer feedback

• Preferences and other voluntary details

How We Use Your Data

We collect and process your personal data to:

• Provide and improve our services

• Communicate with you about your account or support issues

• Process payments and verify your identity

• Ensure safety and compliance with legal obligations

• Customize your experience on the platform

All data processing is conducted under lawful bases such as consent, contract performance, legal obligations, or legitimate interests.

Cookies and Tracking Technologies

Our website uses cookies to:

• Maintain session states

• Track usage for analytics

• Improve your user experience

Cookies do not store personally identifiable data. You can disable cookies in your browser, but this may limit certain functionalities of our site.

We do not currently respond to browser “Do Not Track” signals.

Server Log and Technical Data

We collect standard log data including:

• IP address

• Browser and operating system type

• Access times and pages visited

• Referring pages or search terms

This data helps us troubleshoot problems, analyze traffic, and prevent abuse.

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access – Request a copy of the data we hold

• Right to Rectify – Correct inaccurate or incomplete data

• Right to Erasure – Ask us to delete your data when legally permissible

• Right to Restrict Processing – Limit the ways we use your data

• Right to Object – Opt-out of processing based on legitimate interests

• Right to Data Portability – Request transfer of your data to another provider

To exercise these rights, contact us via our contact form or support email.

Sharing Your Data

We do not sell your data. We only share your information with third-party providers necessary to operate our platform, including:

• Payment Processors 

• Online Lesson Tools or Scheduling Services (zoom)

These providers only access the data necessary to perform their functions and are contractually obligated to handle your data securely.

External Links

Our platform may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. Please review their privacy policies separately.

Email Privacy

We do not sell or share your email address with third parties for marketing purposes. Any email communication will be directly related to your account or activity on our site.

Contact Us

If you have any concerns, questions, or requests about this privacy policy, please contact us at:
Email: info@pieducation.org.uk
Contact Form: https://pieducation.org.uk/contact-us

You have the right to file a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused.